
Determine if the problems:
* Had a negative effect on the service you provided to your customers.
* Caused you to maintain additional inventory to maintain a satisfactory customer service level.
* Increased your operating costs.
The best way to improve your operations, reduce your operating costs, and improve customer service is to closely monitor the problems produced by your current operations. Applying the vendor satisfaction analysis to supplier shipments is a good way to identify ways to improve your replenishment process.
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